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Review: Hired.com

I recently searched for a new job using a combination of Hired.com and a local recruitment firm to approach potential employers. I ultimately accepted an offer I’m really excited about through Hired.com’s platform, so I thought I’d take a few minutes to talk about what it was like to use Hired.com as a candidate.

Initial Sign-Up

I had actually signed up for Hired.com in 2017 when I was referred by a friend, but I was told that I was being waitlisted because there were no jobs matching my role and location preferences. That was kind of a bummer.

This past June – about a year later – I received another email from Hired telling me that I was a “great fit” for Full Stack Enginnering positions in San Francisco. It was my 6 year anniversary as a full stack developer, so I guess 6 years was the magic experience threshold that made me desireable on Hired’s platform. I was invited to review my profile, then immediately thrown into a queue where I was made visible to employers.

I felt like I didn’t have any control over the timing of the process. That might be my bad – maybe there was a way to delay or defer things that I wasn’t aware of – but it was still uncomfortable. As someone who had a full-time job already, it was a little startling to be suddenly thrown into a job search with zero prep.

Introductions & Interviews

Once I was being promoted by Hired’s platform, things moved incredibly quickly.

I got over a dozen intiial introductions to startups. Some of the companies were great, some of them were just OK, and some of them felt like they were created by a Silicon Valley version of MadLibs (“It’s like {startup_name} for {market}!”>.

The general flow with Hired is:

  1. A company contacts you with a brief message. You see a summary page showing the offered salary, a bit about their culture, and a bit about the role. Based on that, you either respond to the message or hit a button to indicate that you’re not interested.
  2. The company schedules a phone screen. There’s a calendar/planner built into the Hired platform that helps them to do this. The initial phone screens are usually just trading pitches: the company pitches themselves to you, and you pitch yourself back.
  3. If all went well, you schedule a second-round, technical screen through the platform. These were also all phone screens in my experience.
  4. If that went well, you move onto an onsite-interview. At this point, the scheduling happened off of Hired, though Hired was kept in the loop (they can read all the messages you exchange through the platform).

The turnaround time for each of these steps is extremely short. As a candidate, you’re expected to respond within 24 hours to any communications through the platform. On the other hand, Hired would nag companies to respond to me promptly, so the speediness was expected to work both ways.

Throughout this process, you have an assigned recruiter from Hired who’s supposed to offer you advice and will ask for updates. I largely ignored mine due to the deluge of email I was getting from the platform (sorry, Rana!) but I’d imagine they could be a good resource if you aren’t a big jerk like me.

I had over a dozen companies reach out to me initially, which I found fairly overwhelming. Since I live on the east coast, I was able to schedule interviews after work (which helped), but it meant that there were days where I’d work a full day and come home to two back-to-back phone screens. It was mentally exhausting. It also left very little time for me to research the startups I was applying to.

Some companies tried to immediately take the discussion off of Hired’s platform, perhaps to try to avoid having to pay Hired its commission. Whatever the reason, it created scheduling conflicts for me that – due to the short turnaround time the platform demands – were annoying to resolve. It also struck me as deeply scummy, for lack of a better word, and was a deal-breaker for me personally.

In a weird way, I felt like the speed of everything didn’t respect my time as a candidate. I had to figure out all these scheduling details at the last minute and with startups who would routinely call me 15 minutes late for 30 minute calls. There were a couple companies who I wound up accidentally ghosting because they got lost in the shuffle.

I really think Hired was designed for someone who’s unemployed and can make using the platform their full-time job. As someone who was working full-time while using the platform, I felt overwhelmed.

The Offer

I’ve seen mixed reports in terms of the actual offers people are getting from the platform. In my case, the startup I chose to work for offered me exactly what I expected based on the salary info in their profile. I’ve heard stories of people getting lowballed at this stage, but it didn’t happen to me.

I can say that Hired’s laser focus on speed didn’t waver at all when it came time for the offer letter; I was getting nagging emails almost every other day asking for my final salary and a copy of the signed letter. If I had been in any kind of protracted negotiation, that would’ve gotten old fast.

Overall Impressions

Compared to a local recruiter, Hired got me many more initial introductions to companies. On the other hand, the local recruiter was much more involved in helping me to manage my schedule, prepare for interviews with the specific companies I was talking to, and so on.

The main complaint I have about Hired is that I never felt like I controlled the timeline or pace at which things happened. From the start of the job search, to interviews, to the final offer, I felt like Hired was essentially dragging me along at its own pace; I was just along for the ride.

The main positive thing I have to say about Hired is that having salary numbers up front made it a lot easier to focus in on things like culture, technology, and product instead of having to spend time in interviews being coy about money. I never had to deflect a question about my current salary or my future expectations. Instead, the focus in all my conversations stayed on the job itself and my potential fit for it.

All in all, I’d say my experience with Hired was very positive. I’m thrilled with my new role and I would never have found out about it if not for Hired’s platform.